At the University of Maryland, it started as an innocent question posed in an e-mail message to those attending WebShop, a three-week lecture series about the Internet.
"Does anyone else think it would be a good idea if we all had IM available to us during these lectures?" asked Sinan Aral, a doctoral student at the Massachusetts Institute of Technology's Sloan School of Management, referring to instant messaging. "Several times after questions, I wanted to 'whisper' to someone across the room or send a relevant link."
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