Four stages of going offshore

"Offshore governance changes dramatically, as companies migrate through the four stages of the offshore journey. What starts as an administrative function evolves over three or more years into a program management and development discipline. Forrester recently attended a panel on 'offshoring' in the insurance industry, at which offshore users revealed divergent levels of insight and experiences. These companies represent a reality that the move offshore is not a simple six-month project businesses can dial up instantly. As we have observed in our research, there is a four-stage migration companies go through over a period of 24 to 60 or more months."