This is an interesting gambit from AOL, which has generally been shifting from a subscription model (as it was in the 90's) to a rich media content/ad based business model. One of the ways they're doing this is by leveraging their access to the Time Warne
Many Web 2.0 Sites Fail to Link to Related Content
Some of the big Web 2.0 properties do a nice job here. YouTube and Google Video in particular are standouts. Each provides numerous links to related videos. However, these links are based on content metadata and not on the viewing habits of people who wat
Traffic And Flow
This world of traffic will change things like blogging: instead of commenting at someone's post -- a static, page-centric system -- I might simply create a commentary with a link to the original (which I may have discovered in my inbound traffic, not nece
Why the iPhone will change the (PC) world
Jobs' iPhone demo was so powerful that he actually made people believe that Apple invented a whole new user interface. In fact, Apple did something more important than that. The company took some of the best -- hitherto obscure -- UI research and put it i
Watching the watchers watching us
So they did something about it, using technology, of course. They installed a $1200 three-camera rig hooked up to a radar gun, so that they could get the speed of passerbys, take a picture of their plates and then email them to authorities. Leaving the ne
Mobile phone lifeline for world's poor
Of the one million people who become new mobile phone subscribers everyday, about 85% live in emerging markets, according to the mobile phone industry body, the GSMA.
Seven steps to remarkable customer service
Here are seven things we learned about providing remarkable customer service. I’m using the word remarkable literally—the goal is to provide customer service so good that people remark.
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